1. Introduction
ABD Gemilang Enterprise (hereinafter referred to as “We,” “Us,” or “Our”) is committed to protecting the privacy and security of the personal data collected from our customers. We operate as an Authorized Sales Partner for CelcomDigi Berhad. This Privacy Policy outlines how we collect, use, disclose, and protect your Personal Data in accordance with the laws of Malaysia.
2. Collection of Personal Data
We collect Personal Data solely for the purpose of facilitating your registration and activation of CelcomDigi telecommunication services, specifically for eligible Malaysian Government Servants.
A. Types of Data Collected
The Personal Data we collect may include, but is not limited to:
- Identity Information: Full Name, NRIC/Passport Number, Date of Birth.
- Contact Information: Mobile Number, Email Address, Mailing Address.
- Sensitive/Required Documents (Standard SOP): Copies of Government Employee ID/Payslip/Confirmation Letter or other documentation required by CelcomDigi Berhad to verify your eligibility as a Government Servant.
- Service Information: Preferred CelcomDigi plan details.
B. How Data is Collected
We collect data through the following methods:
- Face-to-Face Interactions: During physical registration or sales consultations.
- Online/Digital Submission: Via secure online forms, WhatsApp, or email, typically after an online briefing.
3. Purpose of Personal Data Processing
Your Personal Data is processed exclusively for the following purposes:
- Service Registration: To process and complete the official registration and activation of the selected CelcomDigi services with CelcomDigi Berhad.
- Verification: To verify your identity and eligibility status as a Malaysian Government Servant, as required by CelcomDigi Berhad’s standard procedures.
- Communication: To contact you regarding the status of your registration, service activation, or any follow-up required for documentation.
- Compliance: To comply with any applicable laws, regulations, or regulatory guidelines set by the Malaysian Communications and Multimedia Commission (MCMC) or CelcomDigi Berhad.
4. Disclosure of Personal Data
We treat your Personal Data with strict confidentiality. We will only disclose your Personal Data to the following parties:
- CelcomDigi Berhad: As our Principal, your data and supporting documents are securely submitted to CelcomDigi Berhad for the official processing, verification, and activation of your telecommunication services.
- Regulatory & Legal Authorities: Where required by law, court order, or governmental regulation.
We do not sell, rent, or trade your Personal Data to any other third party for commercial or marketing purposes.
5. Data Security and Retention
- Security Measures: We implement appropriate administrative, technical, and physical security measures to protect your Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
- Storage: Sensitive documents and data collected digitally are stored securely and processed promptly.
- Retention: We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory obligations as an Authorized Partner. Once the data is successfully submitted and the service activated, our local retention of sensitive data will adhere strictly to CelcomDigi Berhad’s guidelines.
6. Your Rights
You have the right to request access to and correction of your Personal Data held by us. Any such requests should be directed to our Contact Person listed below.
7. Changes to this Policy
We reserve the right to modify or amend this Privacy Policy at any time. Any changes will be posted on this platform. Your continued use of our services following any changes signifies your acceptance of the revised Privacy Policy.
8. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Data, please contact us:
| Entity | ABD Gemilang Enterprise 202103177819 |
| Contact Person | Abd Rahman Bin Azidzan |
| Address | Located Based in Sg Petani, Kedah Darul Aman |
| Phone/WhatsApp | 019-514 4617 |